The machine arrived on time. It came packaged in wood and metal. This machine is VERY heavy and you will need at least two strong people to lift. The machine came with an extra mixing cone which I’ve seen others ask about, so that is nice! Unfortunately the extra cone is pretty scratched up. Also, the machine has a protective film on it that goes past where you can reach so there’s just a little bit left on the machine that you can’t get off so it looks slightly cheap. The machine worked when tested! Hardly any many major dents/scratches.