when the machine arrived the packaging looked like it had already been opened and re taped up. On opening the package/machine the plug adapter came out in broken pieces as if the machine had been packed on top of it, also one of the rollers on the feed trays was broken. Having said that I replaced the plug on the machine with a British plug, so did not need the adapter and have been using the machine with out the roller in place and it ran and worked very well. I have been planning recycled Oak Boards today for several hours and I am very pleased with the finished results, just needed a light sanding to finish . Only disappointment was the time it took to get here.