Very prompt delivery, very good heater for our needs. Not silent as we would have hoped but we can override the pump sound. We use it in a holiday chalet, it's is enough to heat the main living room. We will be buying another, maybe a different design, for the bedroom and bathroom so, a two heat outlet hosed one. Sooo much cheaper than electricity. This one we have in a cupboard in the kitchen, exhaust and air intake going out through the vent, the second one we will box in outside. So pleased with this purchase. Plus you pay for the fuel as you use it, no nasty shock when the extortionately over priced electricity bill hits the mat.