Non-functional out of the box,, assembled easy enough, instructions good. ribbon cable to the USB/com interface was shorted on the bare metal clip they used to hold it in place. Edges were very sharp, not deburred. The stepper motor wasn't working so I took it apart to figure out why, fixed that and it works now. I added some rubber insulation tape to the metal tab. Still haven't figured out the software 100% and I'm using autotracer.org to covert my rasters to vectors, works 99% of the time. Cuts great, plenty of spare blades and an ink pen too so you can get it setup with that and paper instead of wasting vinyl. Definitely worth the money.