Edited to 5 stars. Vendor reached out to me after contacting them and after presenting them a video how it played, they sent me a new one. I have to say the were very courteous and accommodating. I would definitely do business again! The SOUND ON THIS DRUM IS INCREDIBLE, and goes right through you - instant gratification and well worth the price after much investigation for this price range. Original post: Overall, the instrument is made well, came well packaged, and on the tongues that work, the sound is really incredible. The vibrations go through your whole body, and give a sense of immediate peace. However that was interrupted when two of the higher octave tongues were dead. As I have been able to make all the other tongues work great (each tongue has a sweet spot for that perfect tone), and I am a musician, I need all the tongues to work. Waiting for the seller response and if I can get it exchanged for a new working one, I will change my rating to five stars.