As many others have noted ,the tank arrives with a 2 pin euro plug and adapter ....no earth . Luckily I happened to have a Uk kettle lead so replaced and all was fine .Build quality seems good however I_ struggling with the temperature. Ideally I would like a stable 35C as I_ cleaning vinyl albums .The machine does not seem to stop at the given temp and continues to soar until over 50c if allowed .Faulty machine or maybe the supplier can let me know what_ happening Oh the job this does is fantastic ,used with home made cleaning fluid & along with the okki nokki machine is a no brainier as a record cleaner .....if only the thermostat worked better!