The chair is terribly uncomfortable and horribly built. There are huge gaps on the sides where you can see through the chair. If you have anything on the chair it will fall through. It already feels leaned back when it's upright, there's no head support or cushion and feels wobbly. The leg reclines as the back does so you're so far back before your legs are even raised. Wish I could return it.
Antwoord van de klantenservice:
We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link.
https://www.vevor.nl/pages/contact-us
Jon 
